Frequently asked questions
Everything we get asked before a booking, answered straight. If yours is not here, WhatsApp us — we reply within 2 hours, 24×7.
Day Outings
What is included, what costs extra, and how the day actually runs.
13 questions
Is the swimming pool included in the day outing package?
Can we bring outside food or snacks for a day outing?
What time does a day outing start and what time do we have to leave?
Is the rain dance included, and does it run all day?
Do children under five pay for a day outing?
Is alcohol allowed during a day outing?
What happens if it rains on the day of our outing?
Are there changing rooms and showers near the pool?
Which games and activities are included, and which cost extra?
Can we just walk in for a day outing, or do we have to book ahead?
Can I order a birthday cake at the resort?
Do teenagers pay the adult rate?
What time is the rain dance?
Stays
Rooms, timings, extra beds and blocking several rooms for a function.
10 questions
What are your check-in and check-out times?
Can I get an early check-in or a late check-out?
Do resident guests get access to the pool and the games?
Do you provide extra beds, and do children stay free?
Is breakfast included with the room?
Can we block several rooms for a family function or a wedding party?
Are room rates per person or per room?
What do EP, CP, MAP and AP mean on the room tariff?
Which meal plan should I choose?
Is breakfast included in the room rate?
Weddings
Capacity, outside vendors, green rooms, music curfews and advances.
8 questions
How many guests can you host for a wedding?
Can we bring our own decorator?
Can we bring an outside caterer for the wedding?
Is there a green room for the bride and groom?
Until what time can the DJ play?
Do you allow pre-wedding photoshoots?
How much advance is needed to hold a wedding date?
Can we book the resort for a baby shower or a small private function?
Corporate
Group sizes, meeting space, facilitators, overnight offsites and invoicing.
8 questions
Do you host corporate team outings and offsites?
What is the largest team you can host for a corporate day outing?
Do you have an indoor space for a meeting, training or town hall?
Can you organise team-building games and a facilitator?
Can we have a DJ and serve alcohol at our corporate evening?
Can we do an overnight offsite with rooms and a full day of activities?
How do we confirm a corporate booking and what paperwork do you need?
Can we get a GST invoice for a corporate booking?
Dining & Brunch
The restaurant, the bar, Sunday brunch and special dietary needs.
6 questions
Can non-residents eat at the restaurant?
Do you have vegetarian and Jain food options?
What is the Sunday brunch, and does it include the pool?
Is there a bar, and what are the timings?
Can you handle food allergies or a custom menu for a large group?
Is Jain or pure-veg food available?
Getting Here
Where we are, parking, public transport, accessibility and group transport.
6 questions
Where exactly are you and how far is it from Electronic City?
Is there parking, and can buses or tempo travellers park here?
How do we reach you by public transport?
Is the property wheelchair accessible?
Can you arrange transport or bus pickup for our group?
Which is the nearest metro station, and can I get an Ola or Uber?
Policies
Cancellations, GST invoices, power backup, ID at check-in and pets.
6 questions
What is your cancellation policy?
Do you give a GST invoice?
Is there a generator or power backup?
What ID do you need at check-in, and is there a minimum age?
Are pets allowed at the resort?
How do I confirm a booking, and how much advance do I pay?
Still not answered?
Send the question with your date and group size and you will get a proper answer, not a brochure. We reply within 2 hours, 24×7.
Planning something? Tell us the date.
Send us the date and headcount and we will come back with what fits.
We reply within 2 hours, 24×7