Guest at the reception counter talking to a member of the resort team

Frequently asked questions

Everything we get asked before a booking, answered straight. If yours is not here, WhatsApp us — we reply within 2 hours, 24×7.

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Day Outings

What is included, what costs extra, and how the day actually runs.

13 questions

Is the swimming pool included in the day outing package?
Yes. The swimming pool, rain dance, lawns and all standard indoor and outdoor games are part of both day outing packages, and nothing costs extra once you are on the property. The pool is open from 8:00 AM to 6:00 PM. Just carry swimwear — nylon or polyester only — a towel and a change of clothes.
Can we bring outside food or snacks for a day outing?
Outside food is not permitted, because every day outing package includes meals cooked in our own kitchen — buffet lunch and evening hi-tea, with breakfast on the Adventure Retreat package. A birthday cake, baby food or medically required food is fine; please just mention it when you arrive.
What time does a day outing start and what time do we have to leave?
Day outings run from 9:00 AM to 6:00 PM, and the timings are the same on weekends. Within the day, breakfast (Adventure Retreat package) is served 8:00 to 10:00 AM, buffet lunch 1:00 to 2:30 PM and hi-tea 4:30 to 5:30 PM, so you get the whole day here rather than a few hours.
Is the rain dance included, and does it run all day?
Rain dance is included in the day outing and is one of the most popular parts of the visit, especially with groups and children. It runs as a fixed daily session from 3:30 to 4:30 PM rather than continuously, so the area can be cleaned and the music managed properly. Carry swimwear — nylon or polyester only — and a towel.
Do children under five pay for a day outing?
Children below 5 are free on a day outing. Children aged 6 to 10 are charged the child rate: ₹799 on the Premium Day Outing and ₹899 on the Adventure Retreat, plus 5% GST. From 11 upwards the adult rate applies. Tell us the ages when you enquire and we will price it exactly.
Is alcohol allowed during a day outing?
Yes. The bar is licensed from 11:00 AM to 11:00 PM and non-residents are welcome. The bar also serves weddings and private events, and the DJ can play until 10:30 PM. Outside liquor is not permitted; where corkage applies, it is charged at 40% of MRP.
What happens if it rains on the day of our outing?
The visit still goes ahead — there are plenty of indoor activities, so meals and most of the fun continue as planned, and the pool and rain dance usually reopen once the weather clears. If your group would rather not come in the rain, bookings can be rescheduled; just speak to the team and we will move your date.
Are there changing rooms and showers near the pool?
Yes, there are changing rooms near the pool area, so you can change before and after swimming. The pool is open from 8:00 AM to 6:00 PM and nylon or polyester swimwear is mandatory. Day guests should carry their own towels and toiletries, and it is best to leave expensive valuables at home.
Which games and activities are included, and which cost extra?
Nothing costs extra on the property. The Premium Day Outing (₹1,499 per adult + 5% GST) covers the pool, rain dance and all standard indoor and outdoor games. The Adventure Retreat (₹1,799 per adult + 5% GST) adds breakfast plus the zipline, sky cycling, 20 rope activities and wall climbing. Adventure activities have a minimum age of 12.
Can we just walk in for a day outing, or do we have to book ahead?
Please book ahead. Meals are cooked to the confirmed headcount and weekends, school holidays and long weekends fill up quickly, so a walk-in group may not be accommodated. Booking in advance also lets us keep pool and rain dance capacity for your group. Call or write to us with your date and group size to check availability.
Can I order a birthday cake at the resort?
Yes. Cakes can be ordered at the resort on request — just tell us the flavour, size and any message when you book. You are also welcome to bring your own cake or have one delivered via Swiggy or Zomato; please mention it on arrival so the team can chill it and bring it out at the right moment.
Do teenagers pay the adult rate?
Yes. From age 11 upwards the adult rate applies, so a 13-year-old is charged as an adult: ₹1,499 on the Premium Day Outing or ₹1,799 on the Adventure Retreat, plus 5% GST. Children aged 6 to 10 pay the child rate and children below 5 are free. Adventure activities have a minimum age of 12.
What time is the rain dance?
The rain dance runs as a daily session from 3:30 to 4:30 PM and is included in every day outing package. Carry swimwear — nylon or polyester only — and a towel, and you can head straight from the session to hi-tea at 4:30 PM.

Stays

Rooms, timings, extra beds and blocking several rooms for a function.

10 questions

What are your check-in and check-out times?
Check-in is from 2:00 PM and check-out is by 12:00 noon, with one hour of grace. Early check-in or late check-out can usually be arranged at ₹1,000 + 5% GST, subject to how full we are that day.
Can I get an early check-in or a late check-out?
Yes, subject to availability on the day. Early check-in or late check-out is charged at ₹1,000 + 5% GST. Please request it at the time of booking and reconfirm on arrival — and remember there is already one hour of grace on the standard 12 noon check-out.
Do resident guests get access to the pool and the games?
Yes. Guests staying with us get access to the swimming pool and the indoor and outdoor games during their stay. The pool is open from 8:00 AM to 6:00 PM and nylon or polyester swimwear is mandatory. The rain dance runs as a daily session from 3:30 to 4:30 PM.
Do you provide extra beds, and do children stay free?
Extra beds are available at an extra cost, confirmed when you enquire, subject to availability in your room category. Children below 5 stay free. Please share the ages of the children with your enquiry so we can price the stay exactly.
Is breakfast included with the room?
Yes — all our published rates are on the Continental Plan (CP) or above, so breakfast is always included. CP is room plus breakfast, MAP adds lunch or dinner, and AP includes all meals. Check the plan named on your confirmation to see exactly which meals are covered.
Can we block several rooms for a family function or a wedding party?
Yes, rooms can be blocked for functions and weddings against an advance — 40% for regular bookings and 50% for weddings. Speak to the team early for peak wedding season dates, as availability goes fast, and share your headcount so we can suggest the right mix of room categories.
Are room rates per person or per room?
Rates are per room per night for two guests. The Aqua Room is ₹3,999 with breakfast (CP), the Heritage Cottage starts at ₹4,999 (CP) and the Suite Room at ₹6,999, all + 5% GST. The Suite with Private Pool, Sky Room and Camping Room are priced on request. Extra beds are available at an extra cost, confirmed on enquiry.
What do EP, CP, MAP and AP mean on the room tariff?
They are the standard meal plans used by Indian hotels. EP (European Plan) is room only, CP (Continental Plan) is room plus breakfast, MAP (Modified American Plan) adds either lunch or dinner to breakfast, and AP (American Plan) covers all meals. Our published rates start at CP, so breakfast is always included, and every rate on our website names the plan alongside the price.
Which meal plan should I choose?
If you plan to eat out or you are only staying one night, CP is usually enough. If you are here for a full day or two and want to stay on the property, MAP or AP works out simpler and cheaper than ordering each meal separately. Tell us how long you are staying when you enquire and we will tell you which one costs less for your trip.
Is breakfast included in the room rate?
Yes. All our published rates are on the Continental Plan (CP) or above, so breakfast is included at the base rate — for example, the Aqua Room at ₹3,999 + 5% GST comes with breakfast. Lunch and dinner are added through the MAP and AP plans.

Weddings

Capacity, outside vendors, green rooms, music curfews and advances.

8 questions

How many guests can you host for a wedding?
We have five event spaces. The Main Lawn takes 400 seated and 1,000 floating, the Poolside Lawn 800 seated and 2,000 floating, the Patio Lawn 250 seated and 350 floating, the Banquet Hall 300 seated and 500 floating, and the Glass House 100 seated and 150 floating. Most weddings use a combination — for example a lawn for the muhurtham and the hall for dining.
Can we bring our own decorator?
Yes, you are welcome to bring your own decorator, and we can also recommend our partner decorators if you would like tried-and-tested options. Mandap setup and baraat entry are both permitted. Please share the design plan and vendor details in advance so we can schedule setup and dismantling times.
Can we bring an outside caterer for the wedding?
As a rule, all catering is done by our in-house kitchen — outside caterers are considered only in very rare cases, after a discussion with management. Our wedding catering is priced per plate at ₹1,199 for veg and ₹1,599 for non-veg, + 5% GST, and Jain and custom menus can be planned with prior notice.
Is there a green room for the bride and groom?
Yes, we have two green rooms for the bride and groom to get ready in, with space for the makeup team. Larger functions often also block guest rooms nearby for family. Tell us at the time of booking from what time you need the green rooms.
Until what time can the DJ play?
A DJ is permitted, both in the banquet hall and on the lawns, and can play until 10:30 PM. Outside alcohol is not permitted, but our licensed bar (11:00 AM to 11:00 PM) serves events; where corkage applies, it is charged at 40% of MRP.
Do you allow pre-wedding photoshoots?
Yes, we host pre-wedding shoots, and the pool, lawns, patio and Glass House give you a good range of backdrops. Shoots are booked as a separate slot so that you are not sharing the space with a function. Enquire with your preferred date and the team will confirm availability and charges.
How much advance is needed to hold a wedding date?
A 50% advance is what blocks a wedding date — we do not hold dates on a verbal confirmation. Rooms for the wedding party can be blocked against the same booking. The balance and payment schedule are set out in your proposal, with the final settlement around the function day.
Can we book the resort for a baby shower or a small private function?
Yes, smaller private functions like baby showers, engagements and milestone birthdays work beautifully here. The Glass House suits 100 to 150 guests, and the Patio Lawn is a good step up if your list grows. Custom menus are priced per head — share your headcount and date and we will send a proposal.

Corporate

Group sizes, meeting space, facilitators, overnight offsites and invoicing.

8 questions

Do you host corporate team outings and offsites?
Yes, and it is one of the things we do most, helped by being right next to Electronic City Phase II. A typical offsite combines a meeting or training session in the hall, team games on the lawns, pool and rain dance, and a buffet lunch. We can run it as a single day or as an overnight offsite using our 59 rooms.
What is the largest team you can host for a corporate day outing?
Large groups are comfortable here. The Poolside Lawn takes 800 seated and 2,000 floating, the Main Lawn 400 seated and 1,000 floating, and the Banquet Hall 300 seated and 500 floating. For very large headcounts we plan the meals and the activity rotation in batches so that nobody is left waiting. Share your expected headcount early so the schedule and catering can be planned properly.
Do you have an indoor space for a meeting, training or town hall?
Yes. Our indoor meeting space seats 100 in theatre style, 50 in U-shape and 50 in clusters. Screen, microphones, PA system, stage and podium are all available. Corporate catering is priced per head + 5% GST for a minimum of 20 pax — breakfast ₹699, working lunch ₹1,299 veg or ₹1,699 non-veg, and tea break ₹225.
Can you organise team-building games and a facilitator?
Yes. Alongside our own indoor and outdoor games we run facilitated team-building sessions of 1 to 1.5 hours, for groups of up to 90 pax. The programme is built around your headcount, the age mix and how physical you want it to be. Tell us your objectives when you enquire and we will suggest a plan.
Can we have a DJ and serve alcohol at our corporate evening?
Yes, both are fine at corporate evenings. The DJ can play until 10:30 PM, and our licensed bar serves from 11:00 AM to 11:00 PM. Outside alcohol is not permitted; where corkage applies, it is charged at 40% of MRP. Bar consumption is billed separately from the day rate.
Can we do an overnight offsite with rooms and a full day of activities?
Yes. With 59 rooms on the same campus as the meeting space, lawns and pool, an overnight offsite works well and saves your team a second commute. A common plan is sessions and team games on day one, dinner with a DJ until 10:30 PM, and a relaxed morning before check-out at 12 noon. A full-day package with dinner is ₹3,499 veg or ₹3,899 non-veg per head, + 5% GST.
How do we confirm a corporate booking and what paperwork do you need?
The booking is confirmed against an advance payment, and we need your GST and billing details — registered company name, address and GSTIN — to raise the invoice. We provide a proper GST invoice and accept bank transfer for corporate payments. Final headcount is normally locked a few days before the event.
Can we get a GST invoice for a corporate booking?
Yes. Share your GST and billing details — registered company name, address and GSTIN — when you book, and we will raise a GST invoice in your company name. Bank transfer is accepted for corporate payments. Please share the details before the invoice is generated, as changes afterwards are difficult.

Dining & Brunch

The restaurant, the bar, Sunday brunch and special dietary needs.

6 questions

Can non-residents eat at the restaurant?
Yes, the restaurant and bar are open to visitors, not only to guests staying with us. Lunch and dinner are served 12:00 to 3:00 PM and 7:00 to 11:00 PM, with an evening menu from 3:00 to 7:00 PM. Please note that a restaurant visit does not include the pool, rain dance or the games, which are part of the day outing packages.
Do you have vegetarian and Jain food options?
Yes. We serve pure vegetarian and non-vegetarian food, and Jain, no-onion-no-garlic and South Indian preferences can be arranged for group meals and functions when told in advance. For a la carte dining there is a good vegetarian selection on the regular menu. For large events, please share the split of preferences a few days ahead so the kitchen can plan.
What is the Sunday brunch, and does it include the pool?
Sunday brunch runs 11:30 AM to 3:30 PM at ₹1,499 + 5% GST per adult, and pool access is included. Expect 35+ dishes, 5+ live counters, live music, a caricature artist and pottery. Children under 5 are free and children aged 6 to 10 are ₹999 + GST. Please book 2 to 3 days ahead — at least one day in advance.
Is there a bar, and what are the timings?
Yes, we have a licensed bar on the property, open from 11:00 AM to 11:00 PM, and non-residents are welcome. The bar also serves weddings, corporate evenings and private events. Outside alcohol is not permitted; where corkage applies, it is charged at 40% of MRP.
Can you handle food allergies or a custom menu for a large group?
Yes. For group bookings and functions we agree the menu in advance, so allergies, vegan requests and children's food can be built in — just inform us when you book. Please tell us about serious allergies in writing before the event, as buffet service means shared serving areas. For a la carte dining, mention the allergy to the steward when you order.
Is Jain or pure-veg food available?
Yes. Jain food is available with prior notice, and pure vegetarian menus are a standard part of our kitchen for meals, buffets and functions. For vegan requirements or allergies, just inform us when ordering or booking and the kitchen will plan for it.

Getting Here

Where we are, parking, public transport, accessibility and group transport.

6 questions

Where exactly are you and how far is it from Electronic City?
We are at No. 45/1, Andapura, Off Huskur Road, Electronic City Phase II, Anekal Taluk, Bengaluru 560100 — just 10 minutes from Electronic City. That makes us an easy hop from the tech parks for day outings and corporate offsites. Send us a WhatsApp if you need the exact map pin for your driver.
Is there parking, and can buses or tempo travellers park here?
Yes, there is ample free parking on the property, and it is inside the campus rather than on the road. Buses, tempo travellers and multiple cars for a wedding or a corporate group can be accommodated. If you are bringing several large vehicles, let us know in advance so we can keep the movement clear for other guests.
How do we reach you by public transport?
The nearest metro station is Huskur Road Metro, just 2.5 km away, and Ola and Uber are available from the station for the last stretch. BMTC buses run along Hosur Road and Huskur Road, from where a short auto or cab ride brings you to the gate. Send us a WhatsApp if you need the exact map pin for your driver.
Is the property wheelchair accessible?
Yes, the resort is wheelchair accessible, and the main areas including the restaurant, banquet hall and lawns can be reached without stairs. If a guest uses a wheelchair or has trouble walking, tell us at the time of booking and we will allot a convenient room and table. Our staff are happy to help with movement around the property.
Can you arrange transport or bus pickup for our group?
No, we do not arrange transport — guests make their own way to the resort. The good news is that we are only 10 minutes from Electronic City, Ola and Uber reach us easily, and parking on site is free and ample, so buses and tempo travellers your group organises are welcome.
Which is the nearest metro station, and can I get an Ola or Uber?
The nearest metro station is Huskur Road Metro, just 2.5 km from the resort, and both Ola and Uber are available from the station. Cabs also reach us easily from anywhere in Electronic City — we are about 10 minutes from the tech parks — and parking is free if you drive.

Policies

Cancellations, GST invoices, power backup, ID at check-in and pets.

6 questions

What is your cancellation policy?
Cancel more than 48 hours before arrival and 75% is refunded. Cancel within 24 hours and 50% is refunded. A 40% advance confirms a stay booking, and weddings are confirmed with a 50% advance.
Do you give a GST invoice?
Yes, we raise a proper GST invoice for stays, day outings, events and food and beverage. If you need input credit, share your company name, registered address and GSTIN before the invoice is generated, as changes afterwards are difficult. For corporate bookings we accept payment by bank transfer.
Is there a generator or power backup?
Yes, we have 24/7 power backup, which matters for weddings and corporate events where lighting, sound and the kitchen cannot stop. For large events with heavy DJ, lighting or cooking loads, tell us the total load in advance so the supply is planned.
What ID do you need at check-in, and is there a minimum age?
Every guest must present a valid government photo ID — any except a PAN card — and this applies to day guests as well as those staying overnight. Aadhaar, driving licence, voter ID or passport all work. The minimum check-in age is 18 years, and please carry the original, as a photocopy or a photo on a phone is not sufficient.
Are pets allowed at the resort?
Yes, pets are allowed. Please tell us when you book so the right room is allocated and the team is expecting them. Pets are not permitted in the swimming pool, the restaurant or on an event lawn while a function is on.
How do I confirm a booking, and how much advance do I pay?
An advance payment confirms your booking — typically ₹1,000 to ₹2,000 for small groups and around 20% for large ones, with the balance payable on arrival. Stays take a 40% advance and weddings 50%. Once the advance is received, we send your confirmation voucher on WhatsApp.

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